Return Policy for Wendy Solutions – Barter Marketplace, Shopping, Kitchen, and More
Last Updated: October 10, 2023
At Wendy Solutions, we strive to provide a seamless and satisfying experience for our users, including those engaging in our barter marketplace, shopping features, kitchen services, and more. Our Return Policy outlines the procedures and conditions for returning products and services obtained through our platform.
1. General Return Policy
1.1. Eligibility: Our return policy applies to products and services purchased or obtained through Wendy Solutions. Eligibility for returns may vary based on the specific product or service and the policies of the seller or service provider.
1.2. Timeframe: You must initiate a return request within [X] days from the date of purchase or completion of the service. Please check the individual product or service listing for specific return timeframes.
2. Return Procedures
2.1. Contact the Seller/Service Provider: If you wish to initiate a return, please first contact the seller or service provider directly through our platform’s messaging system. Communicate your reason for the return and follow their instructions.
2.2. Return Authorization: The seller or service provider will assess your request and provide you with return authorization if applicable. Do not return items without obtaining this authorization.
2.3. Return Shipping: If the return requires physical shipping, you are responsible for the cost of return shipping, unless otherwise specified by the seller or service provider.
3. Refunds and Credits
3.1. Refunds: Refunds will be issued based on the seller’s or service provider’s policies. This may include a full refund, partial refund, or store credit. Refunds will be processed using the original payment method, if applicable.
3.2. Timing: Refunds may take [X] business days to process, depending on the payment method and financial institutions involved. Wendy Solutions is not responsible for any delays in the refund process.
4. Exceptions
4.1. Non-Returnable Items: Some products or services may not be eligible for returns. These include digital downloads, perishable goods, personalized items, and services that have been completed.
4.2. Seller/Service Provider Policies: Individual sellers or service providers may have their own return policies that override our general policy. Please review their policies before making a purchase.
5. Disputes
5.1. Dispute Resolution: In the event of a dispute between a buyer and a seller or service provider, Wendy Solutions will make reasonable efforts to mediate and assist in reaching a resolution. However, Wendy Solutions is not responsible for the outcome of disputes.
6. Contact Us
If you have any questions or concerns regarding our Return Policy, please contact us at return@wendyllc.com.
By using Wendy Solutions, you agree to adhere to the terms outlined in this Return Policy. Please review this policy carefully before making any purchases or using our platform’s services. Seller-specific return policies may also apply, so be sure to review those as well when making a transaction.